Privacy Policy

Effective Date: June 2026

At Capelli Salon & Parlour, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase products, book appointments, enroll in our training programs, or interact with our services. By accessing or using our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of personal information:
Personal Information
Full name
Email address
Phone number
Residential or delivery address
Billing information
Account login credentials
Date of birth (where applicable)
Appointment Information
When booking appointments, we may collect:
Preferred appointment dates and times
Selected services
Hair or scalp concerns
Notes or special requests
Transaction Information
When purchasing products or services, we may collect:
Order history
Payment status
Shipping information
Purchase records
Payment card details are processed securely by our third-party payment providers. We do not store your
complete payment card information.
Technical Information
We automatically collect certain technical information, including:
IP address
Browser type
Device information
Operating system
Pages visited
Referral URLs
Date and time of access

2. How We Use Your Information

We use your information to:
Process appointments and bookings
Deliver salon and beauty services
Fulfill product orders
Manage student accounts and online learning
Provide customer support
Send appointment reminders
Process payments
Improve our website and services
Respond to enquiries
Send promotional communications (where permitted)
Detect fraud and maintain website security
Comply with legal obligations

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:
Improve website functionality
Remember user preferences
Analyze website traffic
Monitor website performance
Support shopping cart functionality
Enhance user experience
You may disable cookies through your browser settings, although some features of the website may not
function properly.

4. Third-Party Services

CHAT