- 48b Alfred Olaiya street, Awuse Estate, Opebi, Ikeja Lagos
At Capelli Salon & Parlour, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase products, book appointments, enroll in our training programs, or interact with our services. By accessing or using our website, you consent to the practices described in this Privacy Policy.
We may collect the following categories of personal information:
Personal Information
Full name
Email address
Phone number
Residential or delivery address
Billing information
Account login credentials
Date of birth (where applicable)
Appointment Information
When booking appointments, we may collect:
Preferred appointment dates and times
Selected services
Hair or scalp concerns
Notes or special requests
Transaction Information
When purchasing products or services, we may collect:
Order history
Payment status
Shipping information
Purchase records
Payment card details are processed securely by our third-party payment providers. We do not store your
complete payment card information.
Technical Information
We automatically collect certain technical information, including:
IP address
Browser type
Device information
Operating system
Pages visited
Referral URLs
Date and time of access
We use your information to:
Process appointments and bookings
Deliver salon and beauty services
Fulfill product orders
Manage student accounts and online learning
Provide customer support
Send appointment reminders
Process payments
Improve our website and services
Respond to enquiries
Send promotional communications (where permitted)
Detect fraud and maintain website security
Comply with legal obligations
Our website uses cookies and similar technologies to:
Improve website functionality
Remember user preferences
Analyze website traffic
Monitor website performance
Support shopping cart functionality
Enhance user experience
You may disable cookies through your browser settings, although some features of the website may not
function properly.
We may use trusted third-party providers to deliver certain services, including:
Payment processing
Appointment scheduling
Website analytics
Cloud hosting
Email communication
Customer review collection
Social media integrations
These providers process information only as necessary to perform their services and are expected to
maintain appropriate security measures.
We implement reasonable administrative, technical, and organizational safeguards to protect your
information, including:
Secure Socket Layer (SSL) encryption
Password-protected systems
Regular website updates
Security monitoring
Controlled administrative access
Routine backups
While we strive to protect your information, no internet-based system can guarantee absolute security.
We retain personal information only for as long as necessary to:
Provide our services
Maintain business records
Meet legal obligations
Resolve disputes
Enforce our agreements
When information is no longer required, it is securely deleted or anonymized
Subject to applicable laws, you may have the right to:
Access your personal information
Request correction of inaccurate information
Request deletion of your information
Withdraw consent where applicable
Object to certain processing activities
Request a copy of your personal data
Requests may be submitted using our contact information below,
With your consent, we may send newsletters, promotional offers, educational updates, and
announcements.
You may unsubscribe at any time using the unsubscribe link provided in our emails or by contacting us
directly
Our services are not intended for children under the age required by applicable law to provide consent
without parental involvement. Where services are provided to minors, they should be supervised or
authorized by a parent or guardian.
If you submit reviews through our website or QR code review system:
Your review may be displayed publicly.
We reserve the right to moderate, edit, or remove reviews that are offensive, misleading,
unlawful, or violate our policies.
Please avoid including sensitive personal information in public reviews.
If our service providers process information outside your country of residence, we take reasonable
steps to ensure your information remains protected in accordance with applicable data protection laws.
We may update this Privacy Policy from time to time.
Any changes will be posted on this page along with the updated effective date.
Continued use of our website following updates constitutes acceptance of the revised policy.
If you have questions regarding this Privacy Policy or how your personal information is handled, please
contact us using the contact information available on our website.
Last Updated: June 2026