Booking & Cancellation Policy

Thank you for choosing Capelli Salon and Beauty Parlour.

To provide the best service and accommodate all clients, we have implemented the following policy:

  • Deposit: A 20% deposit of the total cost of service is required to book your appointment and will be subtracted from your total amount after your service.
  • Notice Period: We require at least 24 hours’ notice to cancel or reschedule your appointment.
  • Late Cancellations: Cancellations made with less than 24 hours’ notice will incur a 15% of the deposit made to book your appointment.
  • No-Show: Failure to show up without notice will result in the total 20% deposit forfeiture.
  • Late Arrivals: If you arrive more than 30 minutes late, we may need to shorten or reschedule your service, and a late fee may apply.
  • How to Cancel: Please cancel via email or call us at 08074280064. By booking with us, you agree to these terms. Thank you for your understanding and continuous patronage.
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